Ingredients for Hosting Team Success - An Inquiry

[Kathy Jourdain]

How is it we can take a group of people who may or may not know each other, throw them into a prep or planning day together and have them emerge out the other side as a team, ready to co-create and co-host a three or four day Art of Hosting training, to greater or lesser degrees as a cohesive, fluid team?

In the last few years, I have had powerful experiences of this happening in Atlantic Canada, in Brazil, in the United States, as I’ve invited or been invited onto hosting teams with a wide variety of backgrounds and experience, different levels of readiness to step more fully into hosting and different size teams from six to fourteen. And these days, in my experience, although individuals on the team know each other, the whole team has only met each other in person on that prep day.

Cohesive, fluid hosting teams hasn’t always been my experience.  Especially in my early days of hosting.  Having contrasting experiences offered me opportunities to notice and reflect on what worked and what didn’t.  Hosting myself, I became aware of how to, more often, invite the kind of experiences that work well.    Recently a good friend invited me into a deeper inquiry of, in my experience, what makes strong teams possible?  What are the ingredients for hosting team success?  These are not definitive by any stretch of the imagination, but they are some of the themes I’m noticing that consistently support strength and capacity in hosting teams I’ve been part of.

Some of it is in what happens in prep day.  Most of it is the quality of invitation to all of us on the team whether we are seasoned hosts or stewards, practitioners, apprentices, or logistics coordinators to show up fully.  We are all equally human, equally beautiful, equally valuable and  each of us holds a part of the whole.

There is no question the space for this invitation is held by the stewards.  It is not just a verbally issued invitation, it is one that is fully and authentically supported in all our actions and in our energetic field, in the space we create and hold for others to step into, in the responsiveness to all the voices that show up.  When, as seasoned hosts, we are able to step into our own humility and support the field from what might seem a less visible place, we open the space for others to step in more fully.

There are, of course, times that what we have to offer from our experience is what is needed – a thought, an observation, a question, a teach, a framing for what’s in the room, making something visible, stepping into our own brilliance in service of what is needed now. Knowing when to step in and offer what is needed now is also important – a part of the art.  Doing it in a way that builds on what others have offered, in the spirit of expansion and illumination, is a gift to self, a gift to others and a gift to the field in which we work.

To seed this field of invitation I want to have at least one other person on the team I know well, where mutual full trust exists, with whom I know we can handle anythingthat comes along.  With a minimum of the two of us (and one or two more is even better), we can hold the space for whatever wants or needs to show up in the team – and then in the gathering we are co-hosting.

Co-hosts and apprentices are wanting to know and understand their role, what they can contribute and how welcome their contribution may or may not be.  We are all wanting to know where all our learning edges are, what each of us wants to step into and how this can best be supported.  In particular, I am wanting to support people stepping up to their next level of learning, hosting or offering.  It is a thing of beauty when people publicly step into their learning edges, usually with some fear, some trepidation and loads of courage.

Prep day itself begins with its own welcome, framing and flow.  And an invitation to the full team to find the places they want to step in.  We begin open heartedly.  Infusing the space with welcome, invitation and confidence.  We move to  a check-in process. First on a  personal level.  What draws us to this work? What are we most excited about? Whatever question that personally brings us into the work and into the team.  Then we move onto what we know about who is coming, what their questions are, what they might be hoping for.

The harvest from these two rounds of check in is a co-created purpose statement to guide our planning and design process.  From there we take a first crack at design.  What is the invitation for each day? How will we invite people in, invite them to stay in, create the space for what they want to do and the opportunity for them to reflect on what they will do when they leave.  It is at this point I often notice the energetic threads weaving amongst the team.  People connecting more deeply.  Similar thoughts and ideas emerging at the same time.  Laughter in the room as synchronicities show up.  The awareness we have tapped a deeper place.

We take a look at what we’ve crafted.  Identify day hosts, hosting opportunities, coaching opportunities.  We invite hosting team members to offer where they most want to play.  We step in where we know our wisdom, knowledge and learning will most serve and we look for balance in the offerings.  We create a field of caring and intention and we prepare ourselves to welcome the larger group in the same open hearted invitation instilled with curiosity and generosity.

As a team, we stay tuned into and aware of each other in subtle and obvious ways.  We continue to invite each other’s brilliance and to support each other.  We work with the ebb and flow of individual and collective energy and know that we have each other’s backs. We ask for what we need and offer what we can. We invite each other.  We check in at the beginning of the day and we check out at the end of the day.  Openly.  Honestly.  Speaking what is in our hearts, minds and awareness.  Tuning in to what is in the space.

I don’t know if this is a recipe for hosting team success.  I know it’s been working in the places I’ve been and in the teams I have the pleasure of being in learning with.  I am certain there are other ingredients, other recipes that work equally well and will continue to be in co-learning and inquiry to continue to grow my own capacity to support hosting team success.

A question very much alive every time we step into a team, those we’ve worked with before and those we are working with for the first time is: what is the humility, generosity, open heartedness and also the brilliance that needs to be present and available in me, in each of us and collectively that supports the environment of co-learning in service of the field we are entering and committed to holding?

[Kathy Jourdain]

Good question Tamara.  For me, it depends on the group and the nature of the work I am involved with.  For some client work, I will do a fair bit in phone conversations beforehand.  For Art of Hosting trainings we often have a skype call or two amongst the core team to get oriented to the work and additionally a call with the full team including apprentices to hear everyone's voice, to hear people's connection to the work and to begin to ask preliminary questions about who is coming.  

The call for the training usually begins with some sensing work around what is the call and the calling question.  Who else needs to be involved.  Then planning around the invitation and logistical questions like where, residential or not, number of days, registration fee.  There are also often many logistical oriented calls, particularly around inviting.  As we get closer to the event we begin to turn our attention again to purpose.  And then, the real cohesion as a team happens as we are face to face.

Just a few more thoughts.  

[Tamara Connell]

Thanks, Kathy. I really enjoyed reading this.

I'm curious to know a bit more about any suggested pre-work that can be done by groups who are in physically different locations prior to the actual hosting event. Are there any tips or recommendations for work that can be done by phone, email, or skype ahead of time?

Best regards,

Tamara