I came across a post today which made me laugh, because it is soooo much déjà vu - been there, done that several times, and get biten over and over again.
I think all of us working in multilingual/multicultural environment will recognize friends and / or situations.
At the same time, this needs to be stressed over and over again, lest we should forget.
So without further ado: Understanding Intercultural Communication.
The plane conversation got me rolling on the floor !
20140519 edit: unfortunately seems the link disappeared :-(