Cynefin: Welsh word for the place of multiple belonging
•Cause and effect relationships easily identified
•Stable, repeatable conditions
Methodology: Sense making > categorize > respond
•Cause and effect relationships obscure, complicated
•Realm of expert advice
• Multiple potential solutions requiring domain expertise
Methodology: Sense > analyze > respond
•Cause and effect relationships unknown, unpredictable
•Co-evolution (multiple variables influencing each other’s development)
Methodology: Probe > sense making > respond
•No recognizable cause and effect relationships
•No rule, no order
•Riot and war, examples
•Response: move situation to another domain
Methodology: Act > sense > respond
•The default point of perspective, the observers typical orientation to problem solving (could be simple, complicated, complex)
•If the observer lacks self-awareness, the default orientation will be used in inappropriate domains, a mismatch of problems and solutions
Rotating clockwise around the Cynefin framework through increasing complexity (simple, complicated, complex) arrives at chaotic; rotating counter-clockwise through decreasing complexity (complex, complicated, simple) arrives at chaotic.
The boundary between simple and chaotic (adjoining domains) is considered a cliff; it’s easy to slip over the edge from the simple, stable, predictable to wildly out-of-control. The simple domain is the most dangerous because it’s the least threatening but in close proximity to the most threatening.
Probing emergent patterns in the complex domain: Safe fail rather than fail safe; experiments designed to probe reality incrementally; failure acceptable, even expected, rather than catastrophic.
Safe fail methodology: Create a hypothesis of the emergent pattern; define a success metric for the experiment; if the experiment achieves or exceeds the success metric, amplify the behavior; if it fails the success metric, dampen the behavior. Continue probing.
Culture is the human response to complexity; solutions/patterns first emerge as anecdotes (story telling). Gathering stories (cultural anthropology) becomes a tool for understanding emergent patterns, making sense of experience.
Use the Cynefin framework for mapping solutions to the appropriate domain and strategic planning. Example, group of people telling stories about their common experience; use post it notes (snippets) to capture significance of story; post notes on Cynefin framework in appropriate domain; cluster similar complex issues together. (Those clusters are a good environment for World Café.) Design safe fail probes to explore validity of stories and identify emerging patterns.